Terms & Conditions

These terms and conditions ("Terms") govern your use of the NovaBridge Digital Ltd website and the services we provide. By accessing our website or purchasing our services, you agree to these Terms.

Scope of Services

We provide digital marketing services, including web design and development, paid media strategy and management, sales funnels and automation, analytics and growth optimisation, and training/coaching. We also create and distribute digital content such as ebooks via third‑party marketplaces.

Ordering and Pricing

Prices listed on our website cover the default scope described for each service and are stated in GBP. For customised solutions, we will issue a written quote specifying the scope, timeline and total fees. Work will not commence until we have your explicit approval of the quote. We are not VAT‑registered; no VAT will be added to our prices.

Client Obligations

You agree to provide timely access to advertising accounts, analytics platforms, creative assets, brand guidelines and any other information we reasonably require. Delays in providing these may impact timelines. You remain responsible for the accuracy of the information supplied.

Ad Spend & Third‑Party Platforms

You will pay media budgets ("ad spend") directly to third‑party platforms such as Meta, TikTok or Google. These amounts are separate from our service fees and are non‑refundable once committed by you on those platforms. We are not responsible for the platforms’ availability, performance or compliance.

Intellectual Property

Any pre‑existing intellectual property of either party remains their property. Deliverables created specifically for you under these Terms will be owned by you upon payment in full, except for our pre‑existing templates, frameworks or tools which we license to you for the purpose of the project.

Confidentiality

Both parties agree to keep confidential any non‑public information shared during the course of the services. Confidential information will not be used for any purpose other than the provision of the services.

Warranties & Liability

We will provide our services with reasonable care and skill but do not guarantee any specific business results (e.g. sales, leads or ROI). To the maximum extent permitted by law, we exclude liability for indirect or consequential loss. Our total liability for any claim arising from a service is limited to the fees paid for that service in the three months preceding the event giving rise to the claim.

Chargebacks and Non‑Payment

If you initiate a chargeback or fail to pay an invoice, we may suspend services until the dispute is resolved. We reserve the right to charge administrative fees and interest on overdue amounts as permitted by law.

Governing Law

These Terms are governed by and construed in accordance with the laws of England & Wales. The courts of England & Wales will have exclusive jurisdiction over any disputes arising from or relating to these Terms, without prejudice to mandatory consumer rights in your country of residence.